Privacy Policy

1. Introduction

Welcome to Reefo ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI risk assessment and insurance services.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name and contact information (email address, phone number)
• Company information and job title
• Account credentials and profile information
• Payment and billing information

2.2 Assessment Data

When you complete our AI risk assessment, we collect:

• Information about your AI systems and use cases
• Data processing practices and compliance requirements
• Risk assessment responses and analysis results
• Company website and public documentation analysis

2.3 Technical Information

We may collect limited technical information when you use our service:

• Basic usage analytics (if enabled) to improve our service
• Performance metrics to ensure optimal service delivery
• Error reports to help us fix technical issues
• Session information to maintain your login state

3. How We Use Your Information

We use the collected information for the following purposes:

• Providing and improving our AI risk assessment services
• Generating personalized risk analysis reports
• Processing insurance quotes and coverage applications
• Communicating with you about our services
• Ensuring compliance with legal obligations
• Preventing fraud and maintaining security

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our platform
• Insurance Partners: With insurance providers to process coverage applications and claims
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Employee training on data protection

6. Your Rights

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Objection: Object to certain processing activities

To exercise these rights, please contact us using the information provided below.

7. Cookies and Tracking Technologies

We use minimal cookies and session storage to maintain your login state and improve your experience. We do not use tracking cookies or third-party analytics by default. Any analytics features are opt-in and clearly disclosed.

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: